General Disclaimer

The information contained on the Ritham Tours & Travels website and services is provided on an "as is" basis. To the fullest extent permitted by law, Ritham Tours & Travels excludes all representations, warranties, obligations, and liabilities arising out of or in connection with the information provided.

Service Limitations

Transportation Services

• Vehicle Condition: While we maintain our vehicles regularly, we cannot guarantee against mechanical failures or breakdowns during travel.
• Traffic Delays: We are not responsible for delays caused by traffic congestion, road conditions, or weather.
• Route Changes: Routes may be altered due to road closures, construction, or safety concerns without prior notice.
• Driver Availability: In rare cases, driver changes may occur due to emergencies or unforeseen circumstances.

Booking and Pricing

• Price Fluctuations: Prices may change due to fuel costs, government taxes, or seasonal demand.
• Availability: Vehicle availability is subject to prior bookings and operational requirements.
• Third-Party Services: We are not responsible for services provided by partner hotels, restaurants, or attractions.

Limitation of Liability

Personal Belongings

• Ritham Tours & Travels is not liable for loss, theft, or damage to personal belongings during travel.
• Passengers are advised to keep valuables secure and carry insurance for expensive items.
• Any items left in vehicles should be reported immediately; we cannot guarantee recovery.

Personal Injury and Medical Issues

• We are not liable for injuries sustained during travel unless caused by our gross negligence.
• Passengers with medical conditions should consult doctors before travel.
• Emergency medical expenses are the responsibility of the passenger.
• Travel insurance is recommended for all passengers.

Financial Liability

• Our total liability is limited to the amount paid for the specific service.
• We are not liable for indirect, consequential, or punitive damages.
• Claims must be reported within 30 days of the incident.

Website and Technology Disclaimer

Website Information

• Accuracy: While we strive for accuracy, information on our website may contain errors or omissions.
• Updates: Information is subject to change without notice.
• Technical Issues: We are not liable for website downtime, technical glitches, or booking failures.
• Third-Party Links: External links are provided for convenience; we are not responsible for their content.

Online Booking System

• Booking confirmations are subject to vehicle availability and verification.
• Payment processing may be delayed due to bank or gateway issues.
• System maintenance may temporarily affect booking services.

Force Majeure

Ritham Tours & Travels shall not be held liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

Third-Party Services

Partner Services

• Hotels and Accommodation: We act as intermediaries; service quality is the hotel's responsibility.
• Restaurants and Attractions: We are not liable for food quality, service, or attraction closures.
• Tour Guides: Guide services are provided by independent contractors.
• Insurance Providers: Travel insurance claims are handled directly by insurance companies.

Payment Gateways

• Payment processing is handled by third-party gateways (Razorpay, PayU).
• We are not responsible for payment gateway failures or security breaches.
• Refund processing times depend on bank and gateway policies.

Customer Responsibilities

Travel Preparation

• Carry valid identification documents
• Arrive at pickup points on time
• Provide accurate contact information
• Inform about medical conditions or special requirements
• Follow safety instructions and guidelines

During Travel

• Respect vehicle property and other passengers
• Follow traffic rules and safety regulations
• Report any issues immediately to our support team
• Maintain appropriate behavior throughout the journey

Intellectual Property

• All content on our website is protected by copyright and trademark laws.
• Unauthorized use, reproduction, or distribution is prohibited.
• Company logos, names, and branding are registered trademarks.
• User-generated content may be used for promotional purposes.

Governing Law

• This disclaimer is governed by the laws of India.
• Any disputes shall be subject to the jurisdiction of Coimbatore courts.
• If any provision is found invalid, the remaining provisions shall remain in effect.
• This disclaimer may be updated without prior notice.

• info@rithamtravels.in
• +91 97871 10763
• Coimbatore, Tamil Nadu
• Business Hours: 9 AM - 6 PM

• ⚠️ Services provided "as is"
• 🚫 Limited liability for damages
• 🌦️ Not liable for force majeure
• 📱 Technology issues excluded
• 🤝 Third-party service limitations

• Terms & Conditions
• Privacy Policy
• Refund Policy
• Contact Support